Technical INSTO Webinar on: Local Satisfaction with Tourism During the COVID-19 Pandemic

Technical INSTO Webinar on: Local Satisfaction with Tourism During the COVID-19 Pandemic

Tuesday, 25 May 2021 | 12:00 (CEST) | Zoom Session

The wellbeing of host communities is highly relevant when measuring the impact of tourism on destination level. Communities can be impacted both positively from tourism through jobs, economic activity and improved social services and negatively due to stress or damage on local resources and cultural values. Changes in level of satisfaction can be an early warning indicator of potential incidents and a means to obtain information about emerging problems and irritants before they become serious.

This webinar will discuss experiences and lessons learned by some Members of the UNWTO International Network of Sustainable Tourism Observatories (INSTO). The observatories will share and discuss insights on the methods of questionnaires, surveys and interviews, as well as the potential impact of results on the recovery of tourism in their destinations.

Duration: 60 minutes

INTRODUCTION

Dr. Dirk Glaesser, Director of Sustainable Development of Tourism Department, UNWTO

PRESENTATION

Australia's South West Tourism Observatory (ASWTO)
Monitoring Centre for Sustainable Tourism Observatories (MCSTO) (China)
Navarre's Tourism Observatory Tourism Observatory (Spain) 

Q&A

 

 

Note: This webinar is open to INSTO Members, INSTO Friends and UNWTO Member States and Affiliate Members.

Last day for registration is 20 MAY 2021

For further inquiries, please contact insto@unwto.org.

REGISTER

Technical INSTO Webinar on: Local Satisfaction with Tourism During the COVID-19 Pandemic