UNWTO Mayors Forum for Sustainable Urban Tourism

UNWTO Mayors Forum for Sustainable Urban Tourism (by invitation-only)

The World Tourism Organization (UNWTO), jointly with the the Ministry of Economy of Portugal and the Lisbon Municipality, organized the First UNWTO Mayors Forum for Sustainable Urban Tourism - ‘Cities for all: building cities for citizens and visitors’, on the 5th of April, in Lisbon, Portugal.

The Forum provided a unique platform to discuss issues and solutions for developing and managing tourism in cities in a way that promotes economic growth, social inclusion and environmental sustainability.

In a time of intense debate over growing number of tourists and the livability and sustainability of cities, it is essential that all stakeholders – residents, visitors, local, regional and national authorities and private sector – work together to respond to the current and upcoming challenges. 
The Forum promoted the integration of tourism into the urban development agenda as well as set key priorities and alliances to build inclusive and sustainable cities for all, a commitment which we hope to strengthen with the adoption of the Lisbon Declaration on Sustainable Urban Tourism.
The forum, a by invitation-only event, gathered together Mayors, Ministers of Tourism and relevant companies and organizations from around the world who share a visionary leadership aimed at creating cities for all.

Final Programme
Concept Note


Session I: ‘Smart cities’: technology, innovation and creativity
Big data and innovative solutions

Sapan Shah, Vice President, Enterprise Partnerships, Mastercard (PPT)

Andrés Felipe Duran, CEO and Ecosystem builder, Unidigital (PPT)

New business models

Manuel Butler Halter, Executive Director, UNWTO (PPT)

Session II: Policy and Management for all
Infrastructure, resources and planning
Mato Frankovic, Mayor of Dubrovnik, Croatia (PPT)


Address by Bakhyt Sultanov , Mayor of Nur-Sultan, Kazakhstan (PPT)

Session III: Closing the gap
Placing tourism within the wider urban agenda
Raf Tuts, Director, Programme Division, UN-Habitat (PPT)
Ede Ijjasz-Vásquez, Senior Director, Social, Urban, Rural, Resilience, World Bank (PPT)


Lisbon Declaration on Sustainable Urban Tourism
Press Release

Photos of the Forum

UNWTO Mayors Forum for Sustainable Urban Tourism


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