2020 Global INSTO Meeting

2020 Global INSTO Meeting

21 October 2020 Zoom Meeting. INSTO@UNWTO.ORG #INSTO2020

2020 Global INSTO Meeting



2 PM to 4:30 PM ( 14:00 to 16:30) Madrid Time, Wednesday 21 October 2020
14:00 – 14:05

Opening 2020 Global INSTO Meeting

  • Dr. Dirk Glaesser, Director, Sustainable Development of Tourism, UNWTO, Moderator of the meeting
14:05 – 14:10

Updates on the latest developments in UNWTO's COVID-19 crisis response

  • Mr. Manuel Butler, Executive Director, UNWTO
14:10 – 14:20

Recognition of the Tourism Observatory of the Canary Islands as new INSTO memberand Presentation

14:20 – 14:35

Keynote 1: The  role  of  public health for the responsible restart  of tourism

  • Ms. Lisa Christensen, Yukon, Canada
  • Dr. Andreas Dibiasi, The Sustainable Tourism Observatory of South Tyrol (STOST), Italy
14:35 – 15:20

Insights into Local satisfaction / Visitor satisfaction

Presentations by:

  • Ms. Sarah Marsh, Manager, Yukon, Canada
  • Prof. Dr. Harald Pechlaner, The Sustainable Tourism Observatory of South Tyrol (STOST), Italy
  • Ms. Alba Lajusticia, Director, Barcelona Tourism Observatory, Spain
  • Mr. Federico Esper, Director General, Buenos Aires Tourism Observatory, Argentina
15:15 – 15:35

Keynote 2: Destinations in the frontline of response and recovery, boosting the capacity of local actors

  • Mr. Sérgio Guerreiro, Tourism Portugal
15:35 – 15:40

UNWTO’s recovery tracker and COVID-19 impact scenarios

  • Mr. Michel Julian, Officer, Tourism Market Intelligence and Competitiveness, UNWTO
15:40 – 16:25

Governance: The role of INSTO observatories

Presentations by:

  • Mr. Glenn Mandziuk, President & CEO, Thompson Okanagan Tourism Observatory (TOTA), BC, Canada
  • Dr. Michael Volgger, Australia’s South West Tourism Observatory (ASWTO), Australia
  • Ms. Miriam Adame Alcaraz, Technical Secretary, Guanajuato Tourism Observatory (GTO), Mexico
16:15 – 16:40

Open Discussion

INSTO website: 2020 Global INSTO Meeting


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